You will receive a WhatsApp message within 48h confirming your plan is active.
Your loved ones will receive onboarding calls from our team to explain the service and help them claim their benefits.
Once they’ve spoken to the team, their benefits are live!
“Hi! I’ve just signed us up for a free month of Seva Money to get you healthcare benefits and savings! You will get a call from the Seva team soon to set everything up – please pick up so we can organize the free care manager visit!”
📞 Call the Seva Team in India at 080 – 6892 0609 between 8am to 8pm, any day of the week. The Emergency Helpline is available outside of working hours.
🏥 Request Services by discussing needs, delivery dates, or appointments with the Agent. (Have prescriptions ready to share via WhatsApp if purchasing medication)
💰 Finalise Payments through a secure payment link after purchasing medical services or products at a discount.
The Care Managers can assist with a variety of tasks, including:
Care Managers will not support household maintenance tasks such as cleaning, plumbing, and more.
After registration, your receiver can call the Seva Money Care Agents between 8AM and 8PM at any point during the month to book the visit at a convenient time.
You can reschedule your visit one time, provided you give us at least 48 hours’ notice and ensure your new appointment takes place within your free 1-month period.
The Emergency Helpline can be accessed by calling the Seva Money Team in India at 080 – 6892 0609 who will connect them to a dedicated emergency executive. The helpline is available 24×7 in 13 regional languages: Hindi, English, Gujarati, Marathi, Bengali, Assamese, Odea, Punjabi, Urdu, Tamil, Telugu, Malayalam, Kannada.
*If needed, ambulance services are available at an additional cost with a 10% discount if arranged through the Emergency Helpline.
When purchasing prescribed medication through Seva Money’s network of pharmacies, your receiver can get up to 20% of their purchases. Discount amounts depend on medicine type, delivery method, quantity ordered, and more.
Pharmacy discounts can be redeemed by calling the Seva Money Team/Concierge and sharing medication needs. Prescriptions can be safely shared through WhatsApp, and ordered medicine will be delivered to their home.
Your receiver can book a range of diagnostic tests and health check-ups with home sample collection, with up to 50% discounts on the purchase.
Tests and sample collections can be booked by calling the Seva Money Team/Concierge and sharing their needs. The Team will arrange for a technician to visit their home and collect the samples. Where available, a report will be delivered within 24 hours.
You can extend your subscription by downloading the Seva Money App, and signing up directly through the app.
For any questions regarding money transfers, please reach out directly to DeeMoney. If you have questions about Seva Money, you can contact via WhatsApp (+447344335392) or email (support@sevamoney.com). The Seva Money team aims to respond within 48 hours.